Frequently Asked Questions

During regular hours, you may call the Public Works main office at 425-831-4919. After hours please leave a message with a description of the problem and a phone number where you may be contacted. Most street lighting is maintained by Puget Sound Energy so you may contact them online at https://www.pse.com/outage/report-street-light-outage.

You may call Public Works at 425-831-4919, ext. 10 from approximately 7 a.m. and 4 p.m. After hours, call our Police Department at 425-888-3333.

For emergencies, call our Police Department at 425-888-3333 or 911.

If you see a problem with Traffic Signals or missing STOP signs please call the Police Department at 425-888-3333, anytime of the day or night.

If you see a problem with Lane Markings and other Traffic Signs that are not in the nature of an emergency, then please call Public Works at 425-831-4919 during the work hours or leave a message after hours.

Cost and funding sources. While reconstruction is the best long-term solution, it is much more expensive than an overlay. Arterial streets are often eligible for total reconstruction with up to 70% Federal or State Grants with 30% City funds. Collector streets, in contrast, do not usually qualify for matching grants so must be financed out of City Street Funds. In the past, the City has entered into "Piggyback" contracts with King County on their annual overlay programs. This has allowed the City to take advantage of the County's professional management, volume pricing, and quality contractors at very reasonable cost. For more information, please call Public Works at 425-831-4919.

All utility owners (gas, water, telephone, etc.) are required by State law to mark their underground facilities in advance of excavation activity to prevent accidental damage from construction or trenching machinery. Hitting gas or other utilities can be very hazardous to workers or anyone in the area. Paint marks are color-coded Yellow for gas, Red for power, Blue for water, Orange for telephone, and so on. For more information visit the Utility Notification Center. For more information, please call Public Works at 425-831-4919.